Gaya APA
Tjiptono, Fandy, Chandra, Gregorius. (2021).
Service, Quality & Customer Satisfaction (Ed. 5).
Yogyakarta:
Andi.
Gaya Chicago
Tjiptono, Fandy, Chandra, Gregorius.
Service, Quality & Customer Satisfaction.
Ed. 5
Yogyakarta:
Andi,
2021.
Text.
Gaya MLA
Tjiptono, Fandy, Chandra, Gregorius.
Service, Quality & Customer Satisfaction.
Ed. 5
Yogyakarta:
Andi,
2021.
Text.
Gaya Turabian
Tjiptono, Fandy, Chandra, Gregorius.
Service, Quality & Customer Satisfaction.
Ed. 5
Yogyakarta:
Andi,
2021.
Print.